Artisan Strategies

Customer Lifetime Value (LTV) Calculator

Calculate your customer LTV to understand long-term revenue potential and make better acquisition decisions.

Your Metrics

Enter your current SaaS metrics to calculate LTV

Your average MRR per customer

Percentage of customers who cancel each month

Revenue minus direct costs (typically 70-90% for SaaS)

Your Results

Enter your metrics to see results

Enter your metrics on the left to calculate your customer lifetime value

Why LTV Matters for SaaS Companies

Customer Lifetime Value (LTV) is one of the most important metrics for SaaS businesses. It tells you how much revenue you can expect from a customer over their entire relationship with your company.

How to Use Your LTV

  • Set CAC Targets: Your Customer Acquisition Cost should be no more than 1/3 of your LTV (3:1 ratio)
  • Prioritize Retention: A 5% increase in retention can increase LTV by 25-95%
  • Evaluate Channels: Compare marketing channels based on LTV, not just CAC
  • Guide Pricing: Higher LTV justifies premium pricing and more aggressive growth

Industry Benchmarks

  • B2B SaaS (SMB): $1,500 - $15,000 LTV
  • B2B SaaS (Mid-Market): $15,000 - $150,000 LTV
  • B2B SaaS (Enterprise): $150,000+ LTV